The IAM Annual Conference 2018 programme focuses on a key theme for each day: Growth, Innovation & Transformation, and Resilience, and comprises five topic streams designed to engage all members of the asset management community. Sessions are in the form of plenary presentations, keynote speakers, workshops and interactive panel sessions. The programme facilitates ample formal and informal networking opportunities including the exhibition area which offers the latest innovations in asset management. Find out more about sponsors and exhibitors >

Keynote Speakers 

Brian McBride

Chairman of ASOS and Wiggle, Brian was CEO of Amazon UK, leading the company through its period of extreme growth. He oversaw the acquisition of LoveFilm and the launch of Amazon Prime, and was instrumental in launching T-Mobile’s direct web and telesales customer-facing business. He now looks at how ecommerce businesses have grown and the vital role of social media in engaging with customers.

Will Whitehorn

As Richard Branson’s right hand man, Will took space tourism venture, Virgin Galactic, from a vague dream to a project with real spacecraft and its own spaceport. Now involved in communication to tech to cutting-edge transport systems, including as long-term non-exec with online estate agents Purplebricks, Will also considers brand, disruption and innovation in a world of fast-changing technology and increasing customer expectations.


Day 1 - Growth

Monday 25 June 2018



Registration, refreshments and networking


Welcome address from the IAM President, Chris Newsome OBE


Partners "Meet & Greet" - an opportunity for partners of attendees to meet and visit the city together


IAM Certificate revision session hosted by NxtGen - Tom Elner


Plenary 1: Building Strategy around Uncertain Technological FuturesEddie Bryan, Jaguar Land Rover

In the face of rapid technological advancements, how can organisations build their strategy around uncertain technological futures?


Plenary 2: Is technology reliable?Miranda Sharp, Ordnance Survey

Technology is gradually becoming more and more reliable. But can growing businesses afford to rely on what future technology promises given the pace of its change and advancement.


Lunch, exhibition and networking


IAM Qualifications exam session
13:30-15:30 IAM Certificate
13:30-16:30 IAM Diploma


Stream Session 1

Introduction to asset managementJohn Green, Chair of NxtGen, and Kim Scott, KPMG

Back by popular demand, this interactive workshop will introduce delegates to the principles of asset management by applying the IAM’s Asset Management - an Anatomy to a real life asset management disaster - with a growth twist.

Asset management: a new working mentality to ISA CTEEP - Renato Bosolan, ISA CTEEP


From strategy to spanner. How asset management helps to align heavy organisationsOliver Foerster, Meliorate

Considering a value driven approach based on a continental approach to asset management. This sees a greater focus on leadership and governance perspective rather than a technical perspective on asset management.

Advanced analytics and their use in forecasting future demand/risk - Caroline Lowe, Network Rail

Advanced analytics can improve forecast risk to asset reliability. The use of these techniques in asset management is significant cultural change to the industry. Potential benefits to safety, performance and cost are considered to be significant.

IAM business - value proposition and vision 2026 - Shane Walton, IAM

An overview of how to get the best out of your membership and insights into the way membership will be developed over the coming years.


Session changeover and comfort break


Stream Session 2

(...continued) Introduction to asset management - John Green, Chair of NxtGen, and Kim Scott, KPMG


Is it best to insource or outsource asset management capability to grow your business? - Matthew Lugg OBE, WSP

In this session, we explore different approaches to resourcing asset management capability (including insourcing, outsourcing, and performance based contracts for selected asset groups) and the lessons different organisations have learned.

Beyond KPIs... Reporting the performance of business processes - Dr Monique Beedles, Teak Yew

We're good at reporting on asset-related performance indicators (condition, availability, etc.). Moving to the next level of maturity, how can we link asset management practices to overall company performance? In other words, how can we assess whether the asset management system is working effectively to deliver outcomes for shareholders?

Digital cities - Steve Turner, Arup


Routes to membership - Vicky Vassou, IAM Membership Committee



Networking and refreshments break


Plenary 3: The implants of growth on the supply chain - Michael Salvato, Mott Macdonald

As asset owners get better at predicting demands their investment programmes can become peaky. This can present challenges to those providing services to asset owners as they seek a smoothly profiled workload. How is the supply chain reacting to more frequent changes in demand from their clients?


Plenary 4: Creating silver linings: how to find and capture opportunity - Dr David Hillson, The Risk Doctor

The traditional view of risk is negative, representing loss, harm and adverse consequences. Despite standards including the possibility of "upside risk" or opportunity, approaches to opportunity management remain patchy and reactive. This presentation extends the scope of the risk process to include opportunity management explicitly, addressing each phase of the process to identify areas requiring modification.


Conclusions and evening instructions


Networking (Exhibitors' Hall)


Monday evening reception (Discovery Terrace, Library of Birmingham)
Drinks reception and barbecue


Day 2 - Innovation & Transformation

Tuesday 26 June 2018



Registration, refreshments and networking


Opening remarks from the IAM President, Chris Newsome OBE


Plenary 5 (Keynote Speaker): Evolve or die Brian McBride, Chairman of ASOS and Wiggle, previously CEO of Amazon UK

Moore’s law made electronic products faster, smaller, cheaper, and Darwin’s theory of evolution shows us you need to adapt or you die. We saw the tech industry fail to adapt quickly enough, and watched Netscape, Dec, Compaq, Ashton Tate, Kodak, Nokia and others disappear. There are lessons here for all industries. Brian talks about the drivers of e-commerce growth and the mobile screen - the most looked at screen in our homes. He explains the need to be data-driven, how to connect with audiences, and why for traditional retail a lack of customer knowledge means losing share to e-commerce pure-plays. And it’s not just retail - every consumer-facing industry from banking to leisure is equally threatened. Brian discusses the need for personalisation; how companies like ASOS apply machine learning to vast reservoirs of customer data to narrow 80k SKUs down to 10 tailored recommendations, and how to exploit digital marketing; leveraging social media to reach the right audience. 


Plenary 6: Innovation drives expansion and prosperity - what's stopping us? - Lionel Paillet, previously at Nest, Google and Apple


Networking and refreshments break


IAM Qualifications exam session
10:45-12:45 IAM Certificate


Stream Session 3

NxtGen Pitch & Poster - Host: Michael Taylor, Anglian Water
Find out about submitting a poster >

Come and see some of the brightest individuals at the beginning of their asset management careers pitch their work to seasoned asset management professionals. This is the perfect session to uncover innovation from those individuals who are blazing a trail through the profession utilising innovative methods and demonstrating transformative asset management in their industry.

Understanding the role of asset management in transformation - Ian Schofield, Associated British Ports, and Vanessa Chau, Brampton City

What is the purpose of transformation? When looking through the asset management lens, you are transforming the business to achieve asset management objectives - but the business might have a different perspective. So where does asset management fit in?

Raising the game - managing whole business units as 'assets' - John Woodhouse, The Woodhouse Partnership

Many organisations are on the journey to better management of their 'core' assets. This session describes how some leaders are now applying the same thinking at multiple levels, up to and including whole companies within a group, a holding company or investment portfolio.

Engineering for a Digital Future - David Ogden and Simon Kirkham, United Utilities



Knowledge leadership group, knowledge presentation and the IAM handbook - Daniel Penny, National Grid



Session changeover and comfort break


Stream Session 4

(continued...) NxtGen Pitch & Poster


Managing transformation in infrastructure organisations - the role of asset management - Diane Gibson and Nicola Debnam, Highways England


How can asset management contribute to infrastructure management in smart cities? - Ana Vukicevic, Lausanne City

Example of an asset management model transformation towards one single platform to manage and optimise several network types (water, electricity, gas, telecommunication).

Impact of new technologies in asset management - Sam Pachoud, Ernst & Young


Value of professional development and qualifications - Maureen O’Mara, IAM Qualifications representative



Lunch, exhibition and networking


IAM Qualifications exam session
13:30-15:30 IAM Certificate
13:30-16:30 IAM Diploma


Stream Session 5

Asset management game - Synergy Port - Sander Sieswerda, Oxand


Asset management and technology - driven transformation - David White and Jon Kerbey, High Speed 2


Digitalisation of asset management for predictive maintenance - Nicolas Rouge, Alpiq

Presentation of a new business model and related digital platform for effective and value based performance.

Faster and better decision-making using smart technology - Ben Hanley, IBM


Company recognition schemes - speaker TBC



Session changeover and comfort break


Stream Session 6

Decentralisation of reliability data through blockchain - Tim Ingram, Gareth Willoughby, MMI Engineering

The advent of blockchain as a shared, secure ledger, has the potential to provide a new way of thinking about reliability data. We can pool resources to improve our confidence in our predictions and hence long-term decision-making.


Protective security challenges - securing the physical and digital worlds - UK Government Security Adviser


Key triggers and enablers for transformation programmes - Dr Monique Beedles, Teak Yew (facilitator), Tim Kersley, Network Rail, Derrick Dunkley, National Grid, and Ian Schofield, Associated British Ports

What triggers the need for transformation? What are some of the key areas of transformation? What are me of the enablers for successful transformation?



IAM Award winners 2017

Individual Achievement Award - Mick Black, Canal & River Trust
Innovation Award - Chris Evans, Anglian Water Services


Session changeover and comfort break


Plenary 7 (Keynote speaker): Innovation, Disruption, Brands and Entrepreneurs - Will Whitehorn, previously President of Virgin Galactic



Plenary 8: Sharing innovation across the sectors - Sarah Kenny, BMT

Global multi-sector service and advisory organisations have a great opportunity to share leading practice and innovative ideas across their organisation - is this really possible, and how does this work in practice?


Plenary 9: NxtGen Pitch & Poster - 2018 winner 



Conclusions and evening instructions


The Institute of Asset Management Annual General Meeting


Drinks Reception


Tuesday Dinner (Hilton Birmingham Metropole)
Three course dinner at the hotel


Day 3 - Resilience

Wednesday 27 June 2018



Registration, refreshments and networking


Opening remarks from the IAM President, Chris Newsome OBE


Plenary 10: Global resilience cities - Dr Mark Fletcher, Arup

In the 21st century, a city's ability to remain competitive whilst supporting the wellbeing of its citizens and service ability of its assets can be compromised by shocks and stresses, ranging from climate change to aging infrastructure. How can we build a multi-stakeholder strategy and appropriate processes to help cities improve their robustness, flexibility and inclusiveness of their systems?


Plenary 11: Asset management in the boardroom - Dr Monique Beedles, Teak Yew

Boards make the critical decisions that determine a company's ability to predict, prevent and respond to events that could have a detrimental impact on the future of the organisation. Asset management is an important part of the board's role. To remain resilient, boards must focus not only on technological advances but also on other factors such as operating models, government policy and its supply chain. How can asset management can be integrated into the work of the board and how can asset management principles inform and support the board's strategic decision-making to build and maintain resilience?


SMRP CMRP exam session (registration in advance on the SMRP website)


Networking and refreshments break


Stream Session 7

Personal resilience - Speaker TBC

You are one of the most important assets of your organisation. We all know about building organisational resilience, but what about the personal resilience of our people? This session will explore some tools and techniques to help you build personal resilience and explore the benefits of doing so for you and your organisation in a challenging working environment.

Asset management and business resilience (top-down vs. bottom-up) - David Smith, Bristol Water, and Scott Hughes, The Coventry Building Society


Managing flooding - resistance vs. resilience - Matthew Barker, Building Research Establishment (BRE)

This session focuses on understanding the approaches of protecting properties in the UK from flooding; as well as how and why industry is shifting towards a flood resilient built environment. We will understand why keeping water out of a building isn’t always the best strategy, and how simple design changes can significantly speed up the process of recovery.

Resilient networks - Richard Bakewell, United Utilities, and Mark Pye, Jacobs


IAM Foundation Award – are you up to the mark? - Sam Quinlan, IAM

Overview of the IAM’s new foundation award and an opportunity to take a sample of the test questions.


Session changeover and comfort break


Stream Session 8



(continued...) Asset management and business resilience (top-down vs. bottom-up) - Patrick Tully, Frazer-Nash, Wendy Owen, Jacobs, and Shimona Shodipo


Title TBC - Dr Hannah James, Yorkshire Water


Predicting resilience in electricty networks - David Clements, EA Technology


How to set up Chapters and Branches - Peter Dourlein, IAM Netherlands Chapter, and Simon Cain, IAM UK North East Branch

The value and benefits of IAM Chapters and Branches as numbers grow across the globe.


Lunch, exhibition and networking


IAM Qualifications exam session
13:30-15:30 IAM Certificate
13:30-16:30 IAM Diploma


Plenary 12: Building resilience through an asset management culture - Vanessa Chau, Brampton City


Plenary 13: TBC


Closing address from the IAM President, Chris Newsome OBE


Conference close




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Exam sessions

IAM Qualifications

As always, paying Whole Event delegates will have the opportunity to sit the IAM Certificate or Diploma exam at the event, free of charge. Exam sessions run on each of the three days of the conference and the times are listed in the programme above. To secure a place, please email in advance of the conference.


All delegates will have the opportunity to sit the SMRP Certified Maintenance & Reliability Professional exam at the conference. This exam takes place on Day 3, 10:00-13:00. To sit this exam, you will need to register and pay for your exam in advance on the SMRP website at


Interested in speaker opportunities?

If you are interested in presenting at an IAM Conference, please register your interest at