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SSG 39 Stakeholder Engagement (PDF)

Understanding the requirements and expectations of stakeholders who can have an impact on an organisation’s asset management activities is a critically important activity. The Stakeholder Engagement SSG offers comprehensive tools and techniques for the asset manager to deliver the fundamentals of asset management by effectively engaging stakeholders within and outside their organisations. Stakeholder engagement includes the activities of identifying, communicating and interacting with stakeholders. For some organisations this is becoming an increasingly formalised area of business, for example in some parts of the utilities sector where Regulators are setting expectations for consultation with stakeholder groups.

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